![]() Developer ID (AppID) (1) - copy the App ID value located in the WeChat Platform > Development > Basic Configuration page and paste it in the CINNOX side.Official Account Name - you can input your WeChat Official Account name.On the Connect your WeChat Official Account to CINNOX page, you have to sign in to your WeChat dashboard to fill in the following fields: On the Select WeChat page, click +Connect your WeChat Official Account. On the Social page, click the Connect Social button located in the top-right corner.Step 3: Connect your WeChat Official Account to CINNOXįrom the CINNOX Dashboard navigation menu, go to Channels > Social. Refer to the following step by step for the configuration. If you don't have a WeChat Official Account and wants to connect CINNOX with the WeChat sandbox environment check the detailed guide Connecting WeChat Sandbox Here is a simple flow to set up your CINNOX and WeChat Official Account (WOA). Please follow how to Configure and Enable the Basic Configuration Settings if you change any configurations. See How to reactivate or edit Custom Menu after enabling Developer Mode.Ĭhanges in any settings in the WeChat Official Account Platforms will affect your CINNOX WeChat channel. □Īfter the activation, it will automatically forward your visitor's and customer's WeChat Official Account messages to your CINNOX account.Īutomatic replies and custom menus set in the WeChat Official Account Platform will no longer apply. If you don't have an official WeChat account yet but want to test how the integration of WeChat and CINNOX works, try the CINNOX - WeChat Sandbox to test it out. Mini APP (小程序) & WeChat Work (企业微信) (also named WeCom) are not WeChat Official Account, therefore, it is not support to integrate with CINNOX. Not Support Mini APP (小程序) & WeChat Work or WeCom (企业微信) WeChat Official Account (公众号) includes Subscription Account (订阅号) and Service Account (服务号).Ĭlick to learn more about WeChat Official Account. ![]() Your visitors and customers' messages on your WeChat Account become social enquiries in your CINNOX service, which any of your staff can attend as one-on-one conversations. CINNOX offers virtual numbers that enable you to manage calls from any device, anywhere in the world.Ĭonnect your WeChat Official Account to your CINNOX service. Looking for an Omnichannel Messaging Platform?įrom getting a local virtual number to enabling you to receive calls from all over the globe, we have got you covered with our competitive plans and high-quality service. Web Browsers Microphone and Camera Permissions.Third-Party Authentication (Staff App Login).Visitor Number & IP Blocklist/Allowlist.Installing Internet Information Services.Alternative, Percentage, Time and Sticky Routing.Pin, Unpin, Hide, Unhide Chat Rooms and Pin Messages.Connecting Gmail/Google Workspace Email.Get a WOZTELL Account and Create Channels.360dialog - Restart the Enquiry Conversation.
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